Privacy Policy
Privacy Policy for Crestview Mortgage Services
Effective Date: February 1, 2025
Crestview Mortgage Services (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, and platforms.
Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, address, date of birth, and other identifying details.
- Financial Information: Income, credit history, employment details, and financial obligations.
- Technical Information: IP address, browser type, and browsing behavior through cookies and similar tracking technologies.
- Other Information: Any additional details you provide through forms, surveys, or applications.
How We Use Your Information
We use your personal information for the following purposes:
- To process and evaluate mortgage applications.
- To provide you with personalized services and recommendations.
- To communicate with you regarding updates, offers, and promotions.
- To comply with legal and regulatory requirements.
- To improve our website functionality and customer experience.
Sharing Your Information
We may share your information with third parties under the following circumstances:
- With Lenders and Financial Institutions: To assess and process your mortgage application.
- With Service Providers: Third-party vendors who assist us in operating our website, conducting business, and delivering services (e.g., credit reporting agencies, appraisers, and legal professionals).
- As Required by Law: To comply with legal obligations, enforce our terms, or protect the rights and safety of Crestview Mortgage Services, our clients, or others.
- In the Event of a Business Transfer: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Protecting Your Information
We implement robust security measures to safeguard your personal information, including:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Regular monitoring and updates to our security systems.
While we take every precaution to protect your data, no system is entirely secure, and we cannot guarantee absolute protection.
Your Rights and Choices
As a user, you have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections if necessary.
- Withdraw Consent: You can withdraw your consent for us to process your personal information at any time, subject to legal or contractual restrictions.
- Data Portability: You can request a copy of your information in a portable format where applicable.
To exercise these rights, please contact us via our website contact form.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Analyze website traffic and usage patterns.
- Remember your preferences for future visits.
- Deliver personalized content and advertisements.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.
Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us using the contact form on our website.
This Privacy Policy ensures compliance with applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
